Privacy Policy

Privacy Policy – Intellinet Group Limited

Intellinet Group Limited (“we,” “our,” “us”) is committed to safeguarding your privacy and ensuring that your personal data is managed securely and in compliance with applicable data protection laws. This Privacy Policy explains how we collect, process, store, and protect your information when you interact with our website, services, or company. By using our services, you acknowledge and agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process different types of personal data depending on your interaction with us, including:

• Contact Information: Your name, email address, phone number, and company details when you submit forms, sign up for updates, or communicate with us.
• Transaction Records: Details of services purchased, including payment and invoicing information.
• Technical Data: Information such as IP address, browser type, time zone settings, and website usage details (e.g., pages visited, duration of sessions, and navigation patterns).
• Communication Logs: Records of correspondence, including emails, phone calls, and messages exchanged via our website or other channels.
• Service Usage Data: Information on how you use our services, such as the payroll features accessed and interaction frequency.

2. How We Use Your Information

Your personal data is used to:

• Deliver Our Services: Processing payroll, managing CIS compliance, and providing tailored business solutions.
• Customer Support & Communication: Responding to inquiries, providing updates, and addressing service-related concerns.
• Marketing & Engagement: With your consent, sending promotional emails, industry updates, and details about new services.
• Service Enhancement: Monitoring and analysing usage to improve our website, processes, and service offerings.
• Regulatory Compliance: Ensuring adherence to HMRC regulations, tax requirements, and employment laws.

3. Legal Basis for Processing

We process your personal data under the following legal grounds:

• Contractual Obligations: To fulfil agreements for payroll and CIS services.
• Consent: Where applicable, we rely on your explicit consent for activities such as marketing communications. Consent can be withdrawn at any time.
• Legitimate Business Interests: To improve our services, enhance security, and ensure operational efficiency.
• Legal Compliance: To meet legal obligations, including tax and employment regulations.

4. Sharing Your Data

Your personal information may be shared in the following circumstances:

• Third-Party Service Providers: We work with trusted partners, such as payment processors and IT support, who are contractually bound to protect your data.
• Regulatory & Legal Authorities: If required by law, we may share data with government bodies or law enforcement agencies.
• Business Transfers: In the event of mergers, acquisitions, or changes in ownership, your data may be transferred to new business entities.

5. Data Security

We implement strong security measures to protect your personal data from unauthorised access, loss, or misuse, including:

• Encryption: Securing sensitive information during transmission and storage.
• Access Control: Limiting access to authorised personnel only.
• Regular Security Audits: Continuously reviewing and enhancing our data protection practices.

While we take every precaution to secure your information, no system is entirely immune to risks. However, we are committed to taking swift action in the event of a security breach.

6. Data Retention

We retain personal data only for as long as necessary to fulfil contractual, regulatory, and legal obligations. Once data is no longer required, we ensure its secure deletion or anonymisation.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request access to the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal limitations.
• Restriction: Request limitations on how your data is processed.
• Objection: Object to processing, particularly for marketing purposes.
• Data Portability: Request the transfer of your personal data to another provider where technically feasible.

To exercise these rights, contact us at info@intellinetgroup.co.uk or call 03309127740.

8. Cookies & Website Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and collect data on user behaviour. Cookies help us improve website functionality, tailor services, and analyse usage patterns. You can manage your cookie preferences via browser settings. For further details, refer to our Cookie Policy.

9. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect legal updates, service improvements, or industry changes. Significant updates will be communicated via our website or other appropriate channels. We encourage you to review this policy regularly to stay informed.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Intellinet Group Limited
Phone: 03309127740
Email: info@intellinetgroup.co.uk
Address: [Insert Address]

We are committed to protecting your privacy and ensuring your data is managed securely.